CMDB

In ITIL, an SLA is a set of SLTs

skeptic — Wed, 12 Nov 2008 02:21:31 -0700

In ITIL, a Service Level Agreement is a set of Service Level Targets. Somebody please tell the vendors.

On demand CMDB

skeptic — Mon, 03 Nov 2008 02:43:02 -0700

As promised in a comment recently, I have published an article on ITSM Watch about "on-demand CMDB". The idea is that we only need to keep a minimum of data in the CMDB and we assemble the rest as needed.

Those who would promote CMDB should promote CMDB

skeptic — Wed, 29 Oct 2008 15:14:50 -0600

Much of what we read about CMDB is actually singing the praises of asset management, network discovery or other simpler technologies. Other benefits attributed to CMDB actually come from process improvement and do not depend on the technology at all. When all you want to sell is a hammer...

ITSM Watch reaches new skeptical heights on CMDB

skeptic — Tue, 28 Oct 2008 15:36:42 -0600

ITSM Watch might do me out of business soon... but it is great to see some good IT skepticism. [Updated: fixed a link]

Crap Factoid Alert: one third of sites have completed a CMDB

skeptic — Thu, 23 Oct 2008 13:49:32 -0600

Here is a high Crap Factoid alert from Chokey the Chimp:
We recently demolished the EMA paper on CMDB adoption but nevertheless the paper in question is being misquoted by bITaPlanet as saying that "there’s been a dramatic jump in the number of companies that have completed their CMDB, from just 9 percent in 2006 to one-third in 2008". This is nonsense but it is nonsense that is now turning up elsewhere. Be on alert and keep the CFirehose ready.

My kind of CMDB

skeptic — Wed, 08 Oct 2008 21:09:03 -0600

As Don Tennant pointed out, ITSM is not the most exciting subject. Some days I'm just over it. On those days, this is my kind of CMDB: the Concours Mondial de Bruxelles.

Google Trends is always interesting

skeptic — Wed, 24 Sep 2008 04:13:08 -0600

I got whipped in the stock market bubble like many people, so I'm the last to read too much into graphs any more, but nevertheless I always find Google Trends interesting.

What do all the sites without a CMDB do? - The IT Skeptic

skeptic — Sun, 21 Sep 2008 04:02:25 -0600

A podcast of the orginal post What do all the sites without a CMDB do?

There are some fundamental fallacies behind the arguments for CMDB and a recent article encapsulated a number of them. Why do we keep getting told a CMDB is essential when almost nobody has one?

What do all the sites without a CMDB do?

skeptic — Wed, 10 Sep 2008 16:16:01 -0600

This post has been podcast

There are some fundamental fallacies behind the arguments for CMDB and a recent article encapsulated a number of them. Why do we keep getting told a CMDB is essential when almost nobody has one?

CMDB for free

skeptic — Wed, 27 Aug 2008 15:59:10 -0600

You can have CMDB for free.