Core publications

Application Management

Application Management process is fully described under the organization but it is not mentioned as a process.

Nobody refers to Evaluation process in any other process.

Nobody refers to Evaluation process [ST 4.6 p 138] in any other process.

Mising book?

May be I'm wrong (no time to read the all five books!) but, I'm missing a book from the core service lifecycle: what about "Service Building"? (We have strategy, design and transition... we need to build it, so it was a very important opportunity to enter in the world of IT Project management and SW and IT Systems development and CMMI)

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