Incorrect cross-reference

SS P86 Incorrect reference to Table 4.6

Submitted by brian_dayton on Sun, 2007-08-26 13:53

In section 4.4.2, page 86 there is a reference to Table 5.3. I think it should be "table 4.6". That is the closest table that also makes sense in the context of the reference. Seems like an editing error.

3.2.2.2 Service Unit Example & Picture 3.11 do not fit together

Submitted by mbuzina on Fri, 2007-08-10 13:51

Text speaks about service Y shared by business units A,B,C (C does not use service Y in the picture), service Z to be provided to business unit D (D does not exist in the picture).

Additionally I guess nobody needs this kind of low-level explanation who is reading a book on strategy. I have seen better explanations of value chain / network than this.

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