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Refer to Two Hills general terms and conditions at http://www.twohills.co.nz/node/32

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And your suprised because?

Given the quality of the communication the delivery and rubbish surrounding the 'planned' launch of ITIL 3 and the huge number of un-considered questions and answers to them? Your questioning an increase in Skeptic blogs and contributions? The OGC are directly responsible, they spend 3 years writing and 3 weeks trying to implement: Ever heard of Service Introduction chaps!!!!

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