ITIL

The IT Infrastructure Library

Fads in IT

Submitted by skeptic on Sun, 2006-05-21 10:10

The IT industry is certainly prone to its fads. This is a reflection of the immaturity of the whole industry (as compared to say most branches of engineering. You don’t see civil engineers coming up with cool new ways to build bridges every few years, especially not cool new ways that turn out to be more expensive and less safe than traditional techniques).

Is ITIL another Y2K?

Submitted by skeptic on Wed, 2006-05-17 10:16

[This article has been podcast]

There certainly are some strong similarities.

Acknowledgements

Submitted by skeptic on Tue, 2006-05-16 04:00

There are not many, as few people take any contrarian position regarding ITIL.

Dean Meyer was one early influence.

So too was the IT Architect of a major retailer. In fact he was the one who started all this: thankyou Alan.

ITIL

Submitted by skeptic on Mon, 2006-05-15 22:03

According to the home of ITIL "ITIL® (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITIL® provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools.

A cool look at ITIL

Submitted by skeptic on Mon, 2006-05-15 22:01

Now that ITIL is the de facto standard for IT operations, the time is ripe for a more objective evaluation of ITIL’s merits and caveats. Let's do that on this website. In the ITIL world it is still spring or summer.

Syndicate content