management

Organisations have failed their IT like bad parents

Fed up with the modern failures of IT being all IT's fault, I thought it was time to do something about it. So here is a white paper aimed at educating the business world to their responsibilities for IT. The world has really messed up owning IT (Information Technology), like a bad parent messing up a child's upbringing, letting them develop bad habits. We need to do better. We can do better. We need to do it soon, as modern IT requirements become ever more complex. [The white paper was slightly edited for version 5 in June 2012]

Whining about the IT department

If ever there was a classic example of how business people can become spoilt whining brats when it comes to IT services, it is in a recent article in Forbes online. Clearly, organisations have a stupendous amount of work to do to educate their staff in how to be grown-up about IT as a resource (no it is not IT's job to do this):

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