recent posts

TypePostAuthorRepliesLast updated
Blog entryKamu: a unified theory of IT management - reconciling DevOps and ITSM/ITIL skeptic03 years 10 weeks ago
Blog entryPass the ITIL Foundation exam in six easy and (almost) free steps skeptic1433 years 10 weeks ago
Blog entryITIL Certification: a technique for passing multiple-choice exams skeptic43 years 11 weeks ago
Blog entrySample ITIL Service Catalogue documents skeptic83 years 11 weeks ago
Blog entryMulti-Speed IT skeptic03 years 13 weeks ago
Blog entryIs a reboot a change? skeptic03 years 13 weeks ago
Blog entryDevOps buzzword bingo skeptic03 years 13 weeks ago
Blog entryAn interesting tale of ITIL trademarks skeptic03 years 14 weeks ago
Blog entryNo such thing as Root Cause skeptic03 years 14 weeks ago
Blog entryShit happens, or how I learned to love the incident skeptic13 years 14 weeks ago
Blog entrySocial media discourse degenerates skeptic03 years 16 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic193 years 17 weeks ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic213 years 17 weeks ago
Blog entryITSM emphasis on aligning underpinning contracts with SLAs skeptic03 years 18 weeks ago
Blog entryISACA Bylaws change 2015 skeptic03 years 20 weeks ago
Book pageAbout Chokey the Chimp skeptic13 years 20 weeks ago
Blog entryService catalogue and service request catalogue skeptic03 years 21 weeks ago
Blog entryThings ITSM consultants hear skeptic03 years 21 weeks ago
Blog entryThe IT Skeptic is nine years old today. Thank-you! skeptic03 years 23 weeks ago
Blog entryThe design police at Google say they'll push this site down the search rankings skeptic03 years 23 weeks ago
Blog entryCopyright issues when using ITIL at the coalface skeptic03 years 24 weeks ago
Blog entryOne reason why OGC has to make some serious money out of ITIL and PRINCE2 skeptic03 years 24 weeks ago
Blog entrythe internet fosters madness skeptic03 years 25 weeks ago
Blog entryWhy I can't talk about SFIA to my clients skeptic63 years 25 weeks ago
Blog entryWhats up with Cyber Resilience? skeptic03 years 26 weeks ago