Blog entry | The Standard+Case approach: applying Case Management to ITSM | skeptic | 31 | 3 years 1 week ago |
Blog entry | ITIL Service Delivery Manager | skeptic | 77 | 4 years 9 weeks ago |
Blog entry | Pass the ITIL Foundation exam in six easy and (almost) free steps | skeptic | 143 | 4 years 41 weeks ago |
Blog entry | The IT Skeptic has dropped anonymity: identity revealed | skeptic | 9 | 5 years 23 weeks ago |
Book page | How to sit your ITIL Foundations exam | skeptic | 16 | 6 years 3 days ago |
Blog entry | Technology does not fix process | skeptic | 11 | 6 years 15 weeks ago |
Blog entry | Free ITIL® | skeptic | 7 | 6 years 40 weeks ago |
Blog entry | ITIL services are customer-facing, whatever catalogue they appear in | skeptic | 45 | 7 years 19 weeks ago |
Blog entry | ITIL 2011 persists with the dangerous concept of supporting services | skeptic | 20 | 7 years 41 weeks ago |
Blog entry | ITIL is copyright: use of quotations and extracts | skeptic | 9 | 8 years 3 weeks ago |
Blog entry | User self-help - a skeptical view | skeptic | 28 | 8 years 9 weeks ago |
Blog entry | Which is the best way to buy ITIL version 3: as books, PDFs or online subscription? The IT Skeptic makes a choice. | skeptic | 22 | 8 years 13 weeks ago |
Blog entry | The future of IT management | skeptic | 27 | 8 years 15 weeks ago |
Blog entry | A cool look at ITIL | skeptic | 26 | 8 years 15 weeks ago |
Blog entry | Top 10 reasons NOT to implement CMDB | skeptic | 8 | 8 years 19 weeks ago |
Blog entry | Great myths of ITIL #1: "You can't manage what you can't measure". | skeptic | 58 | 8 years 28 weeks ago |
Blog entry | COBIT rivals ITIL | skeptic | 34 | 8 years 40 weeks ago |
Blog entry | Is ITIL Best Practice? | skeptic | 1 | 8 years 43 weeks ago |
Blog entry | OGC stay one step ahead of government policy in their commercialisation of ITIL. Better news for PRINCE2 | skeptic | 3 | 9 years 7 weeks ago |
Blog entry | the rising anger at OGC and APMG over ITIL and Prince2 | skeptic | 14 | 9 years 18 weeks ago |
Blog entry | Three reasons why ISO20000 certification is NOT ITIL V3 certification | skeptic | 16 | 9 years 24 weeks ago |
Blog entry | Comments on the June 2010 itSMFI Board Talk: we need shared services | skeptic | 10 | 9 years 38 weeks ago |
Blog entry | Why ask the doctor when the other kids know the cure? | skeptic | 4 | 10 years 10 hours ago |
Blog entry | OGC and TSO release ITIL V3 Update scope and development plan | skeptic | 18 | 10 years 4 weeks ago |
Blog entry | OGC gives us an ITIL V3 maturity assessment standard, but they won't publish | skeptic | 25 | 10 years 6 weeks ago |