Charles T. Betz

TypePostAuthorRepliesLast updated
Blog entryThe value of CMDB seldom exceeds the cost of doing it skeptic309 years 13 weeks ago
Blog entryCMDB is crazy talk skeptic189 years 14 weeks ago
Blog entryITIL Change Management: where is the line between a change and an admin task? skeptic39 years 16 weeks ago
Blog entryCMDB: what does it really mean skeptic29 years 19 weeks ago
Blog entryI'll defend ITIL when I need to. skeptic259 years 22 weeks ago
Blog entryThe missing entity in ITSM models, the Interruption skeptic99 years 25 weeks ago
Blog entrySome ITSM technologies are a no-brainer skeptic59 years 35 weeks ago
Blog entrySee you in Melbourne skeptic59 years 39 weeks ago
Blog entryAbout the ITIL Service Owner skeptic49 years 40 weeks ago
Blog entryGovernance support skeptic59 years 43 weeks ago
Blog entryITIL-COBIT mapping shows even less coverage by ITIL skeptic289 years 48 weeks ago
BOKKEITIL V3 Service Operation disconnect between Incident and Problem Management skeptic469 years 49 weeks ago
PollThe services CATALOGUED (not just mentioned) in ITIL Tech Service Catalogue are the same as those in the Business SC skeptic510 years 3 weeks ago
Question for the ITIL WizardService is defined in terms of the CMDB TheITILWizard410 years 12 weeks ago
Blog entryITIL product compliance skeptic2610 years 12 weeks ago
Blog entryWhat is a service? skeptic7810 years 14 weeks ago
Blog entryWindows Vista - the sick slug skeptic3410 years 14 weeks ago
Blog entryChalk and Cheese continued: ISACA vs itSMF skeptic910 years 16 weeks ago
Blog entryCivilised behaviour in decline on the internet skeptic1410 years 16 weeks ago
Question for the ITIL WizardShould every major incident produce a problem record? TheITILWizard2610 years 21 weeks ago
Blog entryThe Emperor has no clothes. Where is the evidence for ITIL? skeptic5410 years 21 weeks ago
Blog entryMerry Christmas, ITIL works! skeptic510 years 22 weeks ago
Blog entryDo we overcook services? ITIL out of line skeptic1610 years 22 weeks ago
Blog entryITIL Software Scheme comes under more fire skeptic1510 years 25 weeks ago
Blog entryWhat a load of .... Computerworld: How Much Is 'Just Enough' for a CMDB? skeptic1410 years 25 weeks ago