Charles T. Betz

TypePostAuthorRepliesLast updated
Blog entryDev needs to understand what Ops is for skeptic137 years 51 weeks ago
Blog entryCMDB and CMS – the industry-created myth skeptic858 years 1 day ago
Blog entryDon't swim against the tide: ten alternatives to itSMF for ITIL practitioners skeptic48 years 4 weeks ago
Book pageThe scale of ITIL V3 skeptic328 years 5 weeks ago
Blog entryOGC publish a useless Lifecycle Process Model for ITIL V3 skeptic268 years 8 weeks ago
Blog entryA new look skeptic78 years 8 weeks ago
Blog entryDevOps and ITIL skeptic168 years 11 weeks ago
Blog entryThe future of IT management skeptic278 years 15 weeks ago
Blog entryITIL V3 2011: a new book and four new processes skeptic238 years 16 weeks ago
Blog entryCloud is a distraction to IT's day job skeptic278 years 18 weeks ago
Blog entryTop 10 reasons NOT to implement CMDB skeptic88 years 19 weeks ago
Blog entryAgile ITSM skeptic178 years 30 weeks ago
Blog entryDon't run IT as a business, run it as part of the business skeptic188 years 37 weeks ago
Blog entryITIL Demand Management misunderstood skeptic68 years 44 weeks ago
Book pageITIL Version 3 skeptic458 years 45 weeks ago
Blog entryStand up IT Skeptics skeptic78 years 45 weeks ago
Blog entryEgg on face from the ITIL Refresh Refresh: we can do better at reviewing bodies of work skeptic348 years 47 weeks ago
Blog entryWho is the customer? skeptic348 years 51 weeks ago
Blog entryITSM's fixation with capability maturity skeptic89 years 5 days ago
Blog entryQuestioning the tenets of ITIL skeptic179 years 5 days ago
PollWhat does the term "IT Service Management" mean to you? skeptic39 years 3 weeks ago
Blog entryChoose your Major Incident Manager for who they are not what they are skeptic69 years 6 weeks ago
Blog entryRefining the Five Percent Club aroos69 years 6 weeks ago
Blog entryITIL Problem versus Risk skeptic109 years 9 weeks ago
Blog entryThe IT Skeptic looks at the COBIT Body of Knowledge - a layman's view skeptic209 years 10 weeks ago