Miles N
Identity
- Country
- Australia
- About you
In IT management and development for 18 years. Last 9 years with a major outsourcer, now with a major Australian corporation.
Roles have included event, incident and problem expert. Service delivery manager for all service manageemnt tools for AP region. Process engineer and architecture. ITIL assessment and improvement programs. ITIL trainer.
Qualifications - ITIL Foundations (v2), ITIL Service Manager (v2), ICTIM (v2), ITIL Expert (v3)
History
- Member for
- 10 years 47 weeks