Blog entry | Does ITIL V3 Intermediate certification need reform? | skeptic | 17 | 10 years 37 weeks ago |
Blog entry | Five reasons ITIL Version 3 is not "Best Practice" | skeptic | 26 | 10 years 37 weeks ago |
Blog entry | Excellent customer service: weapon or burden? | skeptic | 10 | 10 years 39 weeks ago |
BOKKE | Process improvement programs are a staff distraction | ianclayton | 19 | 10 years 40 weeks ago |
Blog entry | Say it ain't so!! ITIL V3 Incident and Problem processes do not determine the affected service | skeptic | 26 | 10 years 41 weeks ago |
Blog entry | In defense of IT consultants' rates | skeptic | 21 | 10 years 43 weeks ago |