John Worthington aka MySvcMon

TypePostAuthorRepliesLast updated
Blog entryInterfacing Technologies - the miracle fix to the ITIL problem skeptic39 years 35 weeks ago
Blog entryReview of Building an ITIL-Based Service Management Department skeptic199 years 42 weeks ago
Blog entryBook Review - "IT Service Management from Hell! Based on Not-ITIL®" skeptic19 years 45 weeks ago
Blog entryITIL product compliance criteria are no longer a secret skeptic99 years 47 weeks ago
Blog entryOGC and TSO release ITIL V3 Update scope and development plan skeptic1810 years 4 weeks ago
Blog entryCourageous Ken skeptic1910 years 11 weeks ago
Blog entryITIL product compliance skeptic2610 years 12 weeks ago
Blog entryThe value of resources is defined by your context skeptic710 years 12 weeks ago
Blog entryShock horror: the IT Skeptic endorses a technology - service catalogue skeptic6310 years 16 weeks ago
Question for the ITIL WizardShould every major incident produce a problem record? TheITILWizard2610 years 21 weeks ago
Blog entryDo we overcook services? ITIL out of line skeptic1610 years 22 weeks ago
Blog entryWhat a load of .... Computerworld: How Much Is 'Just Enough' for a CMDB? skeptic1410 years 25 weeks ago
Blog entryChanging from ITIL will be like metrication skeptic1310 years 28 weeks ago
Blog entryGovernance directives as input to ITIL skeptic1210 years 29 weeks ago
Blog entryThe most important IT monitoring tools are those that measure the end user experience skeptic810 years 33 weeks ago
Blog entryFive reasons ITIL Version 3 is not "Best Practice" skeptic2610 years 37 weeks ago
Blog entryThe Service Delivery Tool gap? skeptic410 years 39 weeks ago
Blog entryCMDB's Dirty Little Secret skeptic710 years 46 weeks ago
Blog entryYour favourite IT books skeptic2610 years 51 weeks ago
Blog entryITIL Software Endorsement Scheme dropped on an unsuspecting public skeptic2511 years 5 days ago
Blog entryCA CMDBf paper oversells the CMDB Federation standard, as predicted skeptic311 years 6 days ago
Blog entryCMDB for free skeptic411 years 2 weeks ago
Blog entryDebasement of concepts by IT vendors and analysts skeptic1811 years 4 weeks ago
Blog entrySimple useful rules for defining Configuration Items skeptic1611 years 6 weeks ago
Blog entryITIL exams dropped from Prometric: consider ISO20000 certification as an alternative? skeptic5811 years 11 weeks ago