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The IT Skeptic's ITIL News
Way cool! The Wright Cycle for you
Now you can display the Wright Cycle diagram on yourt shirt or coffee mug so that you may conveniently explain it as required. In order to further stimulate conversation we have arranged the quadrants not as originally shown in the book, and not as the Deming Cycle is almost always erroneously arranged, but in the correct logical order as they would pass when rolling. Liven up ITSM with the Wright Cycle today. |









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Spin on it...
The arrows show order of rotation... The order is guess-do-crash-fix on an inclined plane to the left with a wedge on the lower half...
So exactly how does this (not) work?
kengon
wedgies
Ah yes Grasshopper, but the wedge is not adequate to the task, so the only effect will be an even bumpier rotation down the slope
One more thought on the
One more thought on the design, also a quote from the official Introduction to Real ITSM