Who Is The IT Skeptic
The IT Skeptic is a commentator on IT's sillier moments, especially those related to ITSM in general and ITIL in particular. This is not because the IT Skeptic wishes to focus on ITIL - it is just that ITIL and itSMF provide such great material for a skeptic.
The IT Skeptic is the pseudonym of Rob England, an IT consultant and commentator. Although he works around the ITIL industry, he is self-employed and explores other non-ITIL ventures. He has twenty years experience mapping business requirements to IT solutions, ten of them in service management. He has written many articles and papers, and several books. He is active in the itSMF (the professional body for ITIL) and a member of ACM, ISACA and the NZ Computer Society. He is also a paid-up Skeptic. He has been around. He lives with his wife and son in a small house in a small village in a small country far away.
An interview on ITSMTV with the IT Skeptic: background and persona.
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