Wizard Wisdom: answers from the ITIL® Wizard

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Here you have all the Wizard Wisdom collated in one place for you as a rich resource of ITIL insight.

The ITIL Wizard prefers to remain anonymous because, as a recognised industry-leading expert on ITIL, he has more work than he can handle already. This column is just his way of giving back to the industry that rewards him so well.

For pity's sake people, this stuff is SATIRE! Will you quit taking it seriously please. Learn to read critically for your own protection. Sheesh.

I used to make the questions up, but now, sadly, I find plenty of material online for the questions as well as the answers.

What is the difference between Technical Service Catalog and Business Service Catalog?

Submitted by Visitor on Sun, 2009-09-27 23:48

Dear Wiz,
I've heard people talk about Technical Service Catalog and Business Service Catalog but I don't really understand the difference

Walt Nordheim
ITIL Consultant and Executive Coach

Please be aware that The ITIL Wizard is satire. It is not meant to be taken seriously, it should not be used as advice on ITIL or anything else, it is frequently wrong (though occasionally alarmingly right).