Crap Factoid Alert: "ITIL is non-proprietary"

Submitted by skeptic on Tue, 2008-06-10 21:43

Please everybody look up "proprietary" in the dictionary and understand that ITIL is proprietary. I can't believe that every single ITIL vendor is illiterate, so I have to think they are spreading a Crap Factoid. And boy! how it is spreading!

Everyone is off in their own little worlds: ITIL isn't the only parochial one

Submitted by skeptic on Tue, 2008-06-10 03:12

I accuse ITIL of being parochial and ignoring other frameworks, but examples can be found elsewhere.

The Queen of ITIL

Submitted by skeptic on Mon, 2008-06-09 21:41

A proposed question for the ITIL Expert exam:
Who of the following is the Queen of ITIL?
a) Queen Elizabeth the Second
b) Pippa Bass
c) Sharon Taylor
d) all of the above

Weaknesses of ITIL business cases

Submitted by skeptic on Mon, 2008-06-09 09:09

In previous posts we have been looking at ITIL business cases. The last one looked for the strong arguments for ITIL. There are some common weaknesses.

ISO38500 may be too late; the word "governance" is rapidly equalling "management"

Submitted by skeptic on Sat, 2008-06-07 01:03

The word "governance" is in danger of total debasement. ISO38500 may be only half-cooked but that is because it arrived just in time... or perhaps too late.

A better name for IT is "Business Improvement and Information"

Submitted by skeptic on Sat, 2008-06-07 01:02

An interesting article from IT Week suggests a better name for IT: Business Improvement and Technology. It shows IT as part of the business and contributing to the business. It separates op-ex and cap-ex. I'd go further and make it Business Improvement and Information

Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning.

Submitted by skeptic on Tue, 2008-06-03 10:59

Chokey the Chimp was happy we weren't seeing any CFs in May, but I knew something would come along, and I might have guessed EMA would oblige. I might also have guessed it would be CMDB-related.

Happy Birthday ITIL V3, my how you have ... grown?

Submitted by skeptic on Tue, 2008-06-03 09:30

This post has been podcast
OGC is celebrating the first year of ITIL V3. What do we have to show after a year? I'm underwhelmed.

Great article about CMDB

Submitted by skeptic on Tue, 2008-06-03 07:41

Here are some quotes from an excellent article "Dirty Little Secrets of Application Dependency Mapping" by Michael LaChance.

Quote of the day

Submitted by skeptic on Tue, 2008-06-03 07:29

Great quotes about ITIL and CMDB:

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