Open source systems management tools: an informal directory

Submitted by skeptic on Tue, 2008-09-30 02:15

Operations is a commoditised domain now: people buy on price. Antivirus is a commodity. So is backup. So is much of the hardware. Watch what open source software does to systems and network management, media management and a bunch of other software types. CIOs want to spend their money on an ITIL project, ISO20000 certification, SOX compliance, COBIT audit, Project Management Office, CMDB, and a Balanced Scorecard Dashboard. Funds for IT Operations are limited: it is all about cutting costs now, or soon will be.

[Update: This directory is now maintained as part of Ops4Less This page will no longer be updated]

See you in South East Asia

Submitted by skeptic on Sat, 2008-09-27 23:12

I hope to keep up the usual stream of postings on this blog through October as I

  • disappear into the wilds of urban Manila to see the in-laws
  • present at the itSMF conference in Singapore
  • likewise in Bangkok a couple of days later

The IT Skeptic's ITIL Pipe has been rebored

Submitted by skeptic on Sat, 2008-09-27 22:24

I've just cleaned up the IT Skeptic's ITIL news feed, which uses Yahoo Pipes, so content is better balanced, has less crap, and less of the IT Skeptic. Get it here.

ITIL snake oil

Submitted by skeptic on Thu, 2008-09-25 21:15

This post has been podcast

Once upon a time IT Service Management was a movement dedicated to improving the levels of service delivered by IT. And ITIL was a body of knowledge put together by the government as a public service and released into the public domain. The books weren't free simply because costs had to be covered.

Now it is turning into just another snake oil peddled by shiny suits.

Blogs at 10 paces as ITIL service catalogue vendors shoot it out on the web

Submitted by skeptic on Wed, 2008-09-24 20:41

A spat breaks out in the service catalogue vendor community. As Len Beadell said when he ran out of all water in a broken down Jeep deep in the Australian desert hundreds of kilometres from the nearest help, "This should relieve the monotony".

ITIL V3 Live is ... still coming, and VERY expensive

Submitted by skeptic on Wed, 2008-09-24 10:21

This post has been podcast

I see the long-awaited "ITIL portal" is showing off. It will go live on 10th November.

So if you were wondering what ever happened to the promised process maps for ITIL, or where you could get work instructions and role descriptions for the ITIL processes, or where to get ITIL V3 in Visio or Word templates, wonder no more. It is all here. All you have to do is pay more money. LOTS of money. To TSO. Two and a half thousand fadurkin' British Pounds Sterling per annum to be precise.

Google Trends is always interesting

Submitted by skeptic on Wed, 2008-09-24 10:13

I got whipped in the stock market bubble like many people, so I'm the last to read too much into graphs any more, but nevertheless I always find Google Trends interesting.

Clever marketing

Submitted by skeptic on Sun, 2008-09-21 09:14

I seldom read vendor bumph. But just this once as I was cleaning out an old conference bag the headline of a flyer caught my eye. It is clever.

Public review of the ITIL V3 Foundation Syllabus: who knew?

Submitted by skeptic on Sun, 2008-09-21 04:58

APMG have just run an anonymous public survey for "your valuable feedback" on the ITIL V3 Foundation Syllabus. Who knew? Oh, come on! You had a whole five days to hear about it and respond.

Bill the IT guy

Submitted by skeptic on Fri, 2008-09-19 06:12

This is fun

I think they absolutely NAILED the boss. "I've been thinking a lot lately about what makes a successful company" LMFAO.

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