The IT Skeptic - Comments for "Do you know what value the business wants?"

Value is Intrinsic

Visitor — Fri, 19 Sep 2008 15:32:39 +0000

Brushing off my $2.00 words...
The value of IT is unfortunately best proven by its absence.
The value of ITSM is that it provides a language and mechanism for specialists to share their knowledge and build better solutions.

In some cases it is

aroos — Fri, 19 Sep 2008 12:21:12 +0000

In some cases it is difficult to find or prove it. What you hear most is the negative value of IT when something bad has hapened.

Sorry, I've fixed the access problem

skeptic — Fri, 19 Sep 2008 09:52:17 +0000

Sorry, I've fixed the access problem. ironically it was something i did just then trying to make it easier :-(

Excellent point. You mean the difficulty is in being able to articulate it in business terms, or just difficulty being able to find it?

I got access denied when I tried to vote.

aroos — Fri, 19 Sep 2008 06:54:26 +0000

The question is difficult. I think that in many cases IT understands the business pretty well. The difficulty is in showing the contribution to the business.

50 reads and 5 votes? c'mon gang!

skeptic — Fri, 19 Sep 2008 05:49:55 +0000

Apathy Rules!... i suppose. Whatever.

50 people read this post and 5 clicked the vote button. Sigh. Web 2.0 is about interaction and user contribution remember?