http://www.itskeptic.org/pillars-itil Comments for "The Pillars of ITIL" en http://www.itskeptic.org/pillars-itil#comment-3917 <p>But at times it seems like it has all the structure of a house of cards.</p> Wed, 14 Jan 2009 22:34:07 +0000 tim.malone comment 3917 at http://www.itskeptic.org http://www.itskeptic.org/pillars-itil#comment-3915 <p>Hi Skep,</p> <p>I just found on the APMG site that they also provide some sort of product evaluation for tooling, never new that one before. Seems that Pink has got some competition. When you look at the APMG reports, it is quite funny realy. Descriptive and all, not too much SMART-ness is included. It seems to me that this does not fill in a gap that should be solved 10 years ago ;-)</p> <p>Regards,</p> <p>Michiel</p> Mon, 12 Jan 2009 21:16:13 +0000 Michiel comment 3915 at http://www.itskeptic.org