http://www.itskeptic.org/knowledge-management-hole-cobit Comments for "Is Knowledge Management a hole in COBIT?" en http://www.itskeptic.org/knowledge-management-hole-cobit#comment-4940 <p>You may work this way. For KM goal as defined in Service Transition the most appropriate business goal I found it in COBIT is number 9, "Obtain reliable and useful information for strategic decision making.". This maps to a lot of IT Goals 2 4 12 20 26 but 4 20 and 26 looks like more related to integrity and reliability of the information.</p> <p>Because it trigers a lot of processes you might consider to group some of the similar activities under only one additional process - you might argue that.</p> <p>Keep in mind that SKMS is at the "best practice" stage - a concept which must prove that it is working in practice.</p> Fri, 03 Jul 2009 15:23:57 +0000 coco comment 4940 at http://www.itskeptic.org