SKMS and CMS

Christian F. Nissen — Wed, 02 Jun 2010 13:56:57 +0000

Hi Rob,

actually there seems to be some meaning with the madness. Except for a few of the examples you have found, what differentiates the service assets (capabilities as well as resources) managed in the CMS from the full SKMS is Change Control. The items managed in the CMS is expected to be under som form of Change Control while the items that forms part of the remainder of the SKMS such as process records, AMIS, CMIS, ISMS and unstructured knowledge not is expected to be under Change Control.

But I am the first to admit, that it can be a bit difficult to read from the book, and that I for most organisations find a bit too ambitious to have test plans or service design packages under Change Control even though I know a few Pharmaceutical companies that actually goes that far.

Best regards,

Christian

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SKMS and CMS