The IT Skeptic - Comments for "People first in ITSM" http://www.itskeptic.org/people-first-itsm Comments for "People first in ITSM" en ongoing debate http://www.itskeptic.org/people-first-itsm#comment-8693 <p>Brisk ongoing debate about this <a href="http://blogs.forrester.com/stephen_mann/11-10-31-the_abc_of_ict_the_top_10_people_issues" target="_blank">on Stephen Mann's blog</a></p> Wed, 02 Nov 2011 21:58:00 +0000 skeptic comment 8693 at http://www.itskeptic.org