http://www.itskeptic.org/node/248 Comments for "Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress" en http://www.itskeptic.org/node/248#comment-1198 <p>Those of us who have used similar systems - such as green shield stamps (remember those) or frequent flyer miles are all too familiar with the inherent unfairness of such schemes. They have black out dates, offer privilege paths, and sometimes disenfranchise the commoner. I feel the path the ITIL scheme has taken is fraught with difficulties. As far as I can see they have not even worked out what cake they intend to bake!</p> <p>In the meantime the load is dumped on ATOs to fess up with an explanation..... more, more formal and better communications please. We are here to help and support ITIL V3 - we hold your future customer's hand....</p> <p>So for now its 'carry on regardless' - continue to offer last year's model - V2.</p> <p>Oh - and PLEASE keep it simple... and involve your customers and channel partners more...</p> Fri, 22 Jun 2007 16:37:30 +0000 ianclayton comment 1198 at http://www.itskeptic.org http://www.itskeptic.org/node/248#comment-1185 <p>This cake came out of the oven too soon.</p> Thu, 21 Jun 2007 13:38:56 +0000 Visitor comment 1185 at http://www.itskeptic.org