http://www.itskeptic.org/node/291 Comments for "The purpose of SACM" en http://www.itskeptic.org/node/291#comment-2166 <p>The wording is indeed poor, but there are at least 2, if not 3, distinct points here:</p> <p>Bullet 1: these are, of course, the main activities of the process that we already saw in ITIL 3</p> <p>Bullet 2 &amp; 3: They are indeed hard to distinguish, unless some text has fallen out from bullet 3 (but how are we to know that!). I understand Bullet 2 as being a detail of the activity Control, already in Bullet 1.</p> <p>Bullet 4: The real point is about the CMS, and repeating the integrity business does not enhance the clarity.</p> Wed, 19 Dec 2007 11:21:04 +0000 Robert Falkowitz comment 2166 at http://www.itskeptic.org