The IT Skeptic - Comments for "Minor crap factoid spotted: "nearly half consider ITIL very critical to achieving their goals" "

the ITIL Detective

skeptic — Wed, 23 Apr 2008 19:48:26 +0000

Antonio, you are the ITIL Detective! A second great discovery, following on from the Disappearing 1.1.1. I'm rather glad they put that back in.

A new finding in the books!

avallesalas — Wed, 23 Apr 2008 11:33:51 +0000

I've been reading carefully the official introduction to the service lifecycle book and I've found another little pearl in the contents:

On page 13,first paragraph of section 2.7 it says: "An important aspect of ITIL is the 'open-source' nature of its practices"

Great, isn't it? :-)

Typo.....

LizB — Mon, 21 Apr 2008 16:13:44 +0000

The typo is mine..not the books. "Publicly AVAILABLE frameworks...."

Public Domain

LizB — Mon, 21 Apr 2008 16:12:04 +0000

Well, in the V3 books, section 1.2.2 talks about "Good practice in the public domain". Once you read past the stuff about good practice being good, it says "publicly frameworks and standards such as ITIL, COBIT, CMMI, eSCM-SP, PRINCE2, ISO 9000, ISO/IEC 20000, AND ISO/IEC 27001 are validated acrtoss a diverse set of environments and situations....." and on and on. It goes further to say "ignoring public frameworks and standards can needlessly place an organization at a disadvantage".

So, I take it it's back in the public domain...at least for now...

Liz

ITIL concepts are in the public domain?

skeptic — Mon, 21 Apr 2008 07:03:28 +0000