devops

Forget the Fullstack

Submitted by skeptic on Sun, 2019-09-15 02:07

Perfect people don't exist.
Start where you are. Work with who you have. Let the teams do "team Tetris" to self assemble into functional units with all the skills they need.

The wonderful free resources from DevOps Forum are the best. Thankyou Gene Kim!

My changing mind

Submitted by skeptic on Sun, 2019-01-27 07:58

It's lucky for me that I don't get the kind of attention which would lead to people comparing my current posts to my old ones. There is nothing worse than having your own words quoted back to you a decade later. And this blog has been going 12 years, so my views have certainly changed over that time - not drifted slightly, but shifted majorly. Here are some examples:

Kill the ticket

Submitted by skeptic on Sat, 2019-01-26 10:27

I really like the "kill the ticket" movement in DevOps. (hat tip to Damon Edwards). A ticket means a work record in a tool like Remedy or Service Now to represent an incident, problem, change request, defect....

The Five Ways of Devops

Submitted by skeptic on Thu, 2018-12-06 22:19

I think there are not Three Ways of Devops but five Ways.

The novel The Phoenix Project was intended to be a way of selling and educating us on the concept of Agile, Lean and DevOps, but it is such a brilliant book that it created a new model of its own along the way, known as the Three Ways.

Velocity through quality

Submitted by skeptic on Sat, 2018-07-28 23:16

ImageThe fundamental axiom of New Ways Of Working And Managing (NWOWAM, pronounced "wow, man!")is "Velocity Through Quality".

A layman's definition of Devops

Submitted by skeptic on Wed, 2018-06-06 07:48

I was asked for a 30 second elevator pitch in DevOps for a non-IT boss. Here's what I came up with. Have at it.

Agile is the approach of working with complex systems anywhere.
Lean is the approach of optimising the flow of work anywhere.
DevOps is the application of Agile and Lean to the acceleration of value work through IT.

Challenge the level of ceremony in process

Submitted by skeptic on Tue, 2018-06-05 09:09

Reduce the level of process and hand it to the people.

I've been involved in enough ITIL adoption efforts to know they don't all work. Mostly that is because they are done to people, not by people; and they micro manage people as clerical workers instead of empowering them as knowledge workers.

DevOps Balanced Scorecard Dashboard

Submitted by skeptic on Tue, 2018-06-05 08:50

Here is my DevOps Balanced Scorecard Dashboard

Image

The metrics are only examples of suggested topics. Any availability/stability/reliability metrics are good for Quality

Does DevOps eliminate any ITSM processes?

Submitted by skeptic on Wed, 2018-04-18 22:01

The question was asked in Facebook Back2ITSm group:
"there’s a gaggle of ITSM processes involved in delivering a solution, from biz requirements to live operation... does DevOps actually eliminate the need for any of these processes?"

No.

Activities don't go away. We do them differently.
Having said that, there are some huge transformations.

The tension between velocity and agility

Submitted by skeptic on Sun, 2018-02-04 07:51

There is a tension between the higher levels of velocity which are achieved by extreme standardization and pursuing the manufacturing perfection; versus the agility and improvement - the ability to learn, experiment, and change - which comes from retaining flexibility and variance.

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