The ITIL Experience is subjective

skeptic — Tue, 02 Nov 2010 19:42:01 +0000

A while ago on LinkedIn I had this old chestnut quoted at me, so I thought I'd roast it: the Hornbill/HDI/Bruton survey "The ITIL Experience".

Hornbill ITIL State of the Nation survey: Viewer discretion advised

skeptic — Thu, 24 Sep 2009 09:21:48 +0000

Hornbill has released an ITIL State of the Nation survey [registration required]. I think it is a good report, relative to the usual Crap Factoids we see. It doesn't try to get all worked up about any one number. Sadly I think it still suffers from all the flaws we see in these industry "research" reports. It does however point to one interesting result: ITIL V3 doesn't seem to be taking the world by storm.

The IT Skeptic - Hornbill

The ITIL Experience is subjective

Hornbill ITIL State of the Nation survey: Viewer discretion advised