http://www.itskeptic.org/taxonomy/term/237/0 en http://www.itskeptic.org/about-itil-service-owner <p>There's a lot of rubbish on the Web about ITIL (not on this blog of course). Take Service Owner. Actually there's a lot of rubbish in ITIL about Service Owner, or rather a lot of ambiguity and not a little outright contradiction. So it's hard to blame other web authors. But really, look at this:</p> <p><a href="http://www.itskeptic.org/about-itil-service-owner" target="_blank">read more</a></p> http://www.itskeptic.org/about-itil-service-owner#comments ITIL roles service http://www.itskeptic.org/crss/node/1914 Thu, 19 Aug 2010 08:27:16 +0000 skeptic 1914 at http://www.itskeptic.org