The IT Skeptic - quality

Velocity through quality

skeptic — Sat, 28 Jul 2018 23:16:24 +0000

The fundamental axiom of New Ways Of Working And Managing (NWOWAM, pronounced "wow, man!")is "Velocity Through Quality".

The applicability of factory-floor techniques to IT

skeptic — Sat, 25 May 2013 09:54:58 +0000

In my review of The Phoenix Project I questioned the applicability of factory-floor techniques to IT. There is potential to be exploited there - hence I recommended everyone read the book - but we can go too far with the application of Lean, TQM, Six Sigma etc to IT. Manufacturing techniques are only partly applicable.

Talkin bout my digital degeneration

skeptic — Mon, 15 Nov 2010 17:49:46 +0000

The My Generation generation faces the Me Generation: a world populated by Digital Natives, and the prospect of their digital degeneration.

The ITIL syllabus is rubbish because the world doesn't care about quality

skeptic — Fri, 26 Oct 2007 09:28:22 +0000

The ITIL Version 3 Foundation syllabus is attacked as a joke: far too much content jammed into a timeframe compressed to meet marketing imperatives, jamming up to 25 in a room, covering topics of little relevance to the attendees and too lightly to be of any use anyway. Why? Because the world doesn't give a flying fox about Quality any more.