IT management

Real IT is at three levels: governance, management and execution

There are three levels to IT: governance, management and execution. Only the execution layer can be decentralised or outsourced.

The ERP for IT fallacy

factoryThere is a school of thought that takes the idea of ERP systems (Enterprise Resource Planning: monolithic integrated systems for running all of a business from operations through to HR to financials) and applies it to IT. The suggestion is that these concepts are fractal: if they work for the organisation as a whole then they can also work on a smaller scale for the IT department and the IT systems and services.

Recently the idea of ERP for IT has had some attention again. We need to stamp it out. Tweet this

The future of IT management

We're having lots of great debate about a number of areas that are supposedly going to transform IT. The focus of this blog is IT management, so here are some thoughts on what is and isn't going to transform IT management, including some long-overdue predictions from the IT Swami!

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