There is much discussion of which processes to start with in ITIL, or what order to do them in, or whether to do them at all, or how to decide. If the decision on which processes to reengineer is driven by a business case then the right ones will be chosen: those where ITIL will yield a return to the business.
FTM: Find The Money.

IT Governance standard PRF 29382 "Corporate governance of information technology" has been renumbered as ISO/IEC 38500 (memorise that number) and is currently being published for end of May release, which is excellent news. Perhaps now we can get people to use the word "governance" properly.

[Bumping this back to the top - any more comments folks?]
In my summary of ITIL Version 3, I predicted:

Even though OGC are trying to make ITIL3 more integrated than ITIL2, it is a good bet that users will concentrate on the Service Transition and Service Operation books (at least initially), in the same way as we focus on the red and blue books in ITIL2, so that ITIL3 will have its own "lost processes", as I call them.

How is this shaping up? What are your preferred books? Which ones do you spend the most time with?

Here at the IT Skeptic website we try to maintain the highest standards of decency and decorum but this one is irresistable. For your amusement, the less easily offended readers should read on.

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Can the five core ITIL V3 books be compressed into one without significant loss of content? Yes it would seem so, looking at the itSMF's ITSM Library book Foundations of IT Service Management Based on ITIL V3. How useful is the result? Worth having but still not an all-out replacement for the Five for the simple reason that it isn't the official version.

OGC have recently published the long-promised Lifecycle Process Model for ITIL V3. It is pretty much useless in its published state.

The IT Skeptic's trip to the Netherlands for the itSMF conference did not cause noticeable interruption to this blog, but the subsequent trip to New Zealand's Southern Alps did. No internet, no mobile phone, no earth-phone, no mailman ... heaven.

In our discussions of Big Uncle, we have seen how privacy is pretty much a thing of the past, certainly in the electronic realm. In the final blog post of this series, we look at how it is up to all of us to ensure that the result is Big Uncle not Big Brother.

We have been discussing Big Uncle: the benevolent aspects of ceding privacy to security systems. Be aware how little privacy you have in electronic communciations.