Governance support |
2009-12-09 |
3 |
How to dominate the itSMF Board. Perks for the Global Members |
2009-12-10 |
2 |
So you would like to be an itSMF International Global Member |
2009-12-14 |
3 |
Civilised behaviour in decline on the internet |
2009-12-17 |
4 |
OGC stay one step ahead of government policy in their commercialisation of ITIL. Better news for PRINCE2 |
2009-12-19 |
3 |
Do we overcook services? ITIL out of line |
2009-12-20 |
2 |
Merry Christmas, ITIL works! |
2009-12-24 |
2 |
itSMF USA sure is ITIL-centric |
2009-12-27 |
3 |
We should create the problem record right up front in an incident |
2009-12-28 |
6 |
The IT Skeptic Awards for 2009 |
2009-12-31 |
3 |
The IT Skeptic's New Year resolutions |
2009-12-31 |
2 |
Is TSO operating without a license to enforce copyright for PRINCE2? |
2010-01-03 |
3 |
ITIL V3 Business Service Catalogue and Technical Service Catalogue are different views of the same services |
2010-01-06 |
4 |
Software automation won't necessarily lower staff costs |
2010-01-09 |
3 |
Is APMG an accreditor or a competitor for ITIL ATOs? |
2010-01-13 |
2 |
I'm going to call root cause primary cause from now on |
2010-01-16 |
4 |
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board |
2010-01-20 |
2 |
Chalk and Cheese continued: ISACA vs itSMF |
2010-01-20 |
4 |
CMDB and CMS – the industry-created myth |
2010-01-25 |
4 |
The Exhibit Hall Optimizer |
2010-01-25 |
3 |
The top seven issues with Cloud Computing |
2010-02-01 |
2 |
Shock horror: the IT Skeptic endorses a technology - service catalogue |
2010-02-01 |
6 |
The IT Skeptic at work |
2010-02-02 |
3 |
Shit happens, or how I learned to love the incident |
2010-02-08 |
2 |
What is the best ITIL V3 or ITSM tool? |
2010-02-09 |
2 |
A message from the new Chair of itSMF International |
2010-02-13 |
2 |
Where do the ITSM experts learn their trade? |
2010-02-16 |
2 |
Survey of the benefits derived from ITSM professional certification |
2010-02-17 |
1 |
OGC and TSO release ITIL V3 Update scope and development plan |
2010-02-18 |
3 |
The fallacy of the linear value of time |
2010-02-22 |
2 |
An outage on the IT Skeptic website and why technology hates me |
2010-02-23 |
3 |
Castle ITIL opens a window: itSMFI continues admirable policy of communicating |
2010-02-23 |
4 |
The value of resources is defined by your context |
2010-02-24 |
1 |
Why does IT have to do the business's job? |
2010-02-25 |
2 |
What Las Vegas and ITIL V3 have in common. |
2010-02-27 |
5 |
Firescope provides a Crap Factoids bonus - a whole collection of them |
2010-03-04 |
3 |
No thanks I don't want to look at your ITSM product |
2010-03-04 |
4 |
You can just smell the failure |
2010-03-04 |
2 |
A CMDB is like a Swiss bank account |
2010-03-07 |
3 |
Why the difference in numbers between PinkVerify and OGC ITIL product certifications? |
2010-03-08 |
5 |
Executive support and rabbit stew |
2010-03-14 |
2 |
Where does itSMF International get its money from? |
2010-03-15 |
3 |
Review of Building an ITIL-Based Service Management Department |
2010-03-20 |
5 |
CMDB music to my ears |
2010-03-23 |
2 |
How does IT survive with no policy framework? |
2010-03-23 |
2 |
COBIT 5 draft Design document available for public comment |
2010-03-23 |
3 |
ITIL really is over the top of the hype curve |
2010-03-25 |
2 |
itSMF International purchases the IT Skeptic website |
2010-04-01 |
5 |
The IT Skeptic appears on ITSM Weekly podcast |
2010-04-05 |
2 |
Real ITSM released in Russian |
2010-04-05 |
2 |
COBIT is a useful tool for much more than Audit |
2010-04-09 |
2 |
Chilling condemnation of those selling abstract deliverables |
2010-04-19 |
7 |
The missing entity in ITSM models, the Interruption |
2010-04-24 |
4 |
Problem detection is everyone's duty |
2010-04-26 |
2 |
A little something as a thank-you for registered readers of this blog |
2010-04-26 |
2 |
How many ITIL Examination Institutes is enough? |
2010-05-02 |
4 |
ITIL services are customer-facing, whatever catalogue they appear in |
2010-05-02 |
8 |
The services CATALOGUED (not just mentioned) in ITIL Tech Service Catalogue are the same as those in the Business SC |
2010-05-03 |
4 |
Green IT isn't about saving the planet |
2010-05-03 |
6 |
emerging trends and themes of IT Service Management |
2010-05-07 |
2 |
If you like this blog please Like this blog |
2010-05-09 |
2 |
Fourth anniversary of the IT Skeptic |
2010-05-15 |
2 |
What does it mean when there is a Second Edition of a core ITIL V3 book? |
2010-05-16 |
2 |
is ITSM the best perspective on everything IT? |
2010-05-25 |
4 |
Why ask the doctor when the other kids know the cure? |
2010-05-28 |
3 |
One reason why OGC has to make some serious money out of ITIL and PRINCE2 |
2010-06-01 |
4 |
Ensuring the service catalogue gets used |
2010-06-02 |
2 |
COBIT5 another step closer... to ITIL |
2010-06-03 |
86 |
Doubting that automation really reduces errors |
2010-06-08 |
3 |
A study in governance: comparing Castle ITIL with ISACA |
2010-06-09 |
3 |
Choose your Major Incident Manager for who they are not what they are |
2010-06-13 |
4 |
See you in Melbourne |
2010-06-19 |
1 |
The service catalogue according to the IT Skeptic |
2010-06-23 |
3 |
Castle ITIL further degrade the standards of ITIL V3 certification and training |
2010-06-27 |
6 |
ITIL product compliance criteria are no longer a secret |
2010-07-03 |
6 |
New itSMF newsletter - boon or burden? |
2010-07-04 |
5 |
EasyVista release Category 2 cluster of ITSM crap factoids |
2010-07-07 |
2 |
It's official - ITIL is a commercial product |
2010-07-08 |
4 |
Comments on the June 2010 itSMFI Board Talk: we need shared services |
2010-07-12 |
5 |
Even Gartner say ITIL adoption is limited and falling |
2010-07-17 |
2 |
The IT Skeptic looks at ITIL Lite |
2010-07-18 |
2 |
The CMDB is dead |
2010-07-19 |
4 |
Remarkably frank, but what are the benefits of the ITIL V3 Update? |
2010-07-19 |
4 |
Five things to remember about social media titles |
2010-07-20 |
3 |
ITIL Service Delivery Manager |
2010-07-26 |
6 |
ITIL according to Sarah Palin |
2010-07-27 |
1 |
Rant vs counter-rant: the ITIL V3 Certification Scheme |
2010-07-27 |
2 |
BMC are at the old bait and switch again over CMDB |
2010-07-30 |
4 |
Keep the vendors and tech geeks away from business automation |
2010-07-30 |
4 |
Chokey the Chimp turns rockstar |
2010-08-03 |
1 |
A review of The CMDB Imperative |
2010-08-06 |
3 |
Wave goodbye: Google lacks bottle |
2010-08-06 |
2 |
Rich IT Poor IT or Opposite Day? |
2010-08-09 |
3 |
A new concept goes into over-hype: Agile |
2010-08-13 |
3 |
There is only one service catalogue |
2010-08-15 |
5 |
About the ITIL Service Owner |
2010-08-19 |
5 |
Good practice and best practice |
2010-08-28 |
6 |
Song for Stevie |
2010-08-31 |
4 |
Do you promise not to tell? |
2010-09-02 |
4 |
The Worst of the IT Skeptic on Kindle |
2010-09-05 |
2 |
The heart of ITIL is the service catalogue |
2010-09-07 |
4 |
For all you vendors out there |
2010-09-07 |
5 |
Over a million ITILers |
2010-09-08 |
3 |
The importance of IT drills to enhance performance |
2010-09-13 |
2 |
The book Owning ITIL is now available on Kindle |
2010-09-13 |
2 |
In defense of ITILista |
2010-09-14 |
2 |
Dirty Deeds reprise - ITIL is clearly a commercial product not a community work |
2010-09-21 |
3 |
Some ITSM technologies are a no-brainer |
2010-09-24 |
3 |
ITIL made easy |
2010-09-28 |
3 |
Public service |
2010-09-29 |
2 |
Who does the service desk serve? |
2010-10-04 |
4 |
Why IT projects fail: underspend |
2010-10-04 |
11 |
Trevor reads a dump over the phone |
2010-10-07 |
6 |
IT project portfolios are bursting while BAU crumbles! |
2010-10-11 |
2 |
The Five-Percent Club |
2010-10-13 |
4 |
APMG accredited ITIL examination institute Peoplecert copying intellectual property? |
2010-10-20 |
2 |
Configuration Management is a process not a thing |
2010-10-24 |
2 |
New itSMF Board elected |
2010-10-27 |
2 |
Frameworks they are a Changin |
2010-10-27 |
5 |
itSMF sponsored training |
2010-10-28 |
2 |
The ITIL Experience is subjective |
2010-11-02 |
2 |
Inconsistency in ITIL product compliance? |
2010-11-13 |
2 |
FMail vs GMail: a skeptical view of Facebook and Google email |
2010-11-14 |
6 |
Talkin bout my digital degeneration |
2010-11-15 |
3 |
Every Cloud has a silver bullet to kill the dreaded ITIL |
2010-11-18 |
2 |
The Cloud does not mean greater agility - Cloud is NOT a utility |
2010-11-20 |
4 |
The IT Skeptic is awarded the Computer Weekly IT Blog Awards 2010 for IT consultant and analyst |
2010-11-20 |
1 |
How does OGCs MoV stack up against ValIT? |
2010-11-22 |
2 |
CMM is back to front |
2010-11-23 |
4 |
TSO embraces open public information |
2010-11-23 |
2 |
The IT Skeptic's ITIL News feed |
2010-11-23 |
2 |
Buy books this Christmas |
2010-11-24 |
2 |
Internet I gave you all the best years of my life |
2010-11-25 |
3 |
Book(s) review: the Key Element Guides |
2010-11-28 |
2 |
EasyVista HIGH danger Crap Factoid alert |
2010-11-30 |
2 |
Why I can't talk about SFIA to my clients |
2010-12-01 |
3 |
ITIL exam transparency |
2010-12-01 |
2 |
OGC fix their trademark guidance for ITIL, Prince2 etc |
2010-12-01 |
2 |
In praise of self-employment |
2010-12-06 |
3 |
ITIL: Don't shoot the message |
2010-12-07 |
5 |
I'll defend ITIL when I need to. |
2010-12-09 |
3 |
The bull in a china shop |
2010-12-09 |
3 |
Catalogue yourselves as an Information Service Provider |
2010-12-11 |
3 |
A few swallows in the Cloud are not altering the landscape |
2010-12-11 |
3 |
Cloud is a distraction to IT's day job |
2010-12-13 |
4 |
Another IT Skeptic book available in Russian - what can you do with the IT Skeptic's material? |
2010-12-15 |
2 |
I sold my soul to Google |
2010-12-17 |
2 |
CMDB is crazy talk |
2010-12-19 |
3 |
IT axioms |
2010-12-21 |
1 |
Its official, this is Version 3 of ITIL |
2010-12-22 |
3 |