DevOps Balanced Scorecard Dashboard

Submitted by skeptic on Tue, 2018-06-05 08:50
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Here is my DevOps Balanced Scorecard Dashboard

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The metrics are only examples of suggested topics. Any availability/stability/reliability metrics are good for Quality

One would want to have a portfolio of metrics under each heading, constantly improving and changing them. Dashboards are a dynamic activity not a static artefact.

Throughput and Quality are lagging indicators of how well we have done at improving work.

Sustainability (Tech & Cultural Debt) and Improvement are leading indicators of how well we are going to do at improving work.

Balanced Scorecard is about keeping all 4 quadrants advancing. If you push Throughout too hard you may degrade Quality. If you improve Throughput and Quality too hard you may reduce Sustainability by pushing g technical debt or grinding your people, and you may f9rget to Improve. Balanced Scorecard is like an advanced game of Whack-a-Mole.

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