Blog entry | The Standard+Case approach: applying Case Management to ITSM | skeptic | 31 | 3 years 1 week ago |
Blog entry | How ITIL gets Incident vs Problem wrong | skeptic | 25 | 4 years 9 weeks ago |
Blog entry | itSMF behaviour beyond the pale | skeptic | 21 | 7 years 34 weeks ago |
Blog entry | Green sustainable IT is a sop to middle class consciences | skeptic | 4 | 7 years 35 weeks ago |
Blog entry | Riddle me this: matching ITIL theory to the real world | skeptic | 22 | 7 years 45 weeks ago |
Blog entry | Microsoft Office dependency | skeptic | 6 | 8 years 5 weeks ago |
Blog entry | User self-help - a skeptical view | skeptic | 28 | 8 years 9 weeks ago |
Blog entry | Social ITSM - a skeptical view | skeptic | 44 | 8 years 11 weeks ago |
Blog entry | BoK Bloat | skeptic | 6 | 8 years 16 weeks ago |
Blog entry | Why IT books need to be different | skeptic | 14 | 8 years 16 weeks ago |