Blog entry | ITIL really is over the top of the hype curve | skeptic | 19 | 8 years 49 weeks ago |
Blog entry | Who is the customer? | skeptic | 34 | 8 years 51 weeks ago |
Blog entry | Why ITIL is IT-centric not customer-centric | skeptic | 14 | 9 years 12 hours ago |
Blog entry | ITSM's fixation with capability maturity | skeptic | 8 | 9 years 5 days ago |
Blog entry | Questioning the tenets of ITIL | skeptic | 17 | 9 years 5 days ago |
Blog entry | Deming cycle diagram the wrong way round | skeptic | 20 | 9 years 3 weeks ago |
Blog entry | OGC stay one step ahead of government policy in their commercialisation of ITIL. Better news for PRINCE2 | skeptic | 3 | 9 years 7 weeks ago |
Blog entry | It's official - ITIL is a commercial product | skeptic | 12 | 9 years 7 weeks ago |
Blog entry | The IT Skeptic looks at the COBIT Body of Knowledge - a layman's view | skeptic | 20 | 9 years 10 weeks ago |
Blog entry | The value of CMDB seldom exceeds the cost of doing it | skeptic | 30 | 9 years 13 weeks ago |
Blog entry | CMDB is crazy talk | skeptic | 18 | 9 years 14 weeks ago |
Blog entry | Why Free ITIL? | skeptic | 3 | 9 years 15 weeks ago |
Blog entry | sample Business Service Catalogues are generally hideous | skeptic | 2 | 9 years 21 weeks ago |
Blog entry | Merry Christmas from the British Government? Is ITIL public domain? | skeptic | 4 | 9 years 21 weeks ago |
Blog entry | Green IT isn't about saving the planet | skeptic | 21 | 9 years 21 weeks ago |
Blog entry | Real ITSM released in Russian | skeptic | 2 | 9 years 21 weeks ago |
Blog entry | I'll defend ITIL when I need to. | skeptic | 25 | 9 years 22 weeks ago |
Blog entry | Book(s) review: the Key Element Guides | skeptic | 2 | 9 years 24 weeks ago |
Poll | A hundred users call up and say they can't get emails. One incident or 100? | skeptic | 13 | 9 years 25 weeks ago |
Blog entry | The IT Skeptic is writing a new book on service management | skeptic | 16 | 9 years 27 weeks ago |
Blog entry | Confused change management in ITIL V3 | skeptic | 8 | 9 years 27 weeks ago |
Blog entry | The ITIL syllabus is rubbish because the world doesn't care about quality | skeptic | 27 | 9 years 28 weeks ago |
Blog entry | The importance of IT drills to enhance performance | skeptic | 5 | 9 years 32 weeks ago |
Blog entry | IT operations can learn from lean manufacturing | skeptic | 8 | 9 years 32 weeks ago |
Blog entry | In defense of ITILista | skeptic | 8 | 9 years 33 weeks ago |