Prometric lists ITIL V3 Foundation exams again ... for ISEB this time!

Submitted by skeptic on Mon, 2008-03-31 23:59

ISEB is now offering ITIL V3 Foundations on Prometric but EXIN isn't (yet).

The IT Skeptic got most of this second hand so please contact me with corrections, but it seems to me the story went like this:

  • EXIN lists V3 Foundations exam on Prometric
  • EXIN gets told to take the exam down "until all Examination Institutes have received a copy of the database of questions"
  • ISEB beats EXIN to get the exam back up on Prometric

DNS problem fixed on www.itskeptic.org

Submitted by skeptic on Mon, 2008-03-31 10:21

I found a DNS error for this site today. So if you have been experiencing problems accessing itskeptic.org, I hope they will be a thing of the past.

I'd like to say a special thankyou to Deaf-Llama for reporting the problem with excellent trace information so I could nail it quickly and easily.

I wonder how long it has been that way? Please drop me a note if you had similar DNS problems accessing this site and when.

The future of IT is Governance, Service and Assurance: The Seventh Vision revised

Submitted by skeptic on Sat, 2008-03-29 22:50

Several readers of The IT Skeptic have asked where is the IT Swami and in particular where were his New Year's predictions for 2008? Now we can reveal all.

25... no, 26 errors you need to know about in the ITIL Version 3 books

Submitted by skeptic on Thu, 2008-03-27 11:06

There have been a whole list of amendments to the five core ITIL Version 3 books. The IT Skeptic has gone through these for you, cross referenced them to the BOKKED database, and listed here the ones that are worth knowing about.

Crap Factoid Alert: "Two-thirds of companies around the globe are using ITIL"

Submitted by skeptic on Tue, 2008-03-25 10:55

The IT Skeptic's Crap Factoid Early Warning Service has detected another Crap Factoid (pure B.S. that will be presented so often that everyone will think it true) emerging.

What Governance Isn't

Submitted by skeptic on Wed, 2008-03-19 07:57

Governance is hot. "Governance" is the "in" word right now in IT. It is also a word that is suffering badly from terminological debasement, something the IT Skeptic has railed against on this blog before. Look for more on this in the near future.

Application Management

Submitted by aroos on Sat, 2008-03-15 08:03

Application Management process is fully described under the organization but it is not mentioned as a process.

Nobody refers to Evaluation process in any other process.

Submitted by aroos on Sat, 2008-03-15 08:00

Nobody refers to Evaluation process [ST 4.6 p 138] in any other process.

Release management also defines release policy

Submitted by aroos on Sat, 2008-03-15 07:58

Transition planning defines release policy [ST 4.1.4.2 p 36], which makes sense. Release management [ST 4.4 p84] also defines release policy which makes less sense.

ITSCM not in the strategy book

Submitted by aroos on Sat, 2008-03-15 07:57

ITSCM has a strategy dimension but it is not discussed in the strategy book

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