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aroos

Identity

Name: Aale Roos
Website: http://www.pohjoisviitta.fi
Country: Finland
Organisation: Pohjoisviitta Oy
About you: I have been an IT service manager and ITSM consultant since 1989. My last non-consultant job was head of customer service in a large IT service provider. I have done a lot of work on Help Desks. Got interested in ITIL in 2002 and started doing courses and consulting a few years later. I'm a certified Service Manager, ITIL V3 Expert and ISO 20000 Consultant.

History

Member for: 12 years 11 weeks

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