It is interesting that three quarters of the scientifically invalid sample of readers who actually responded to our survey on "IT has no respect for or understanding of customers and users" either agreed or partly agreed with the statement. This could mean one of several things:
- IT is particularly hard on IT
- Never give process geeks a "maybe" option
- IT has no respect for or understanding of customers and users
You'd like to think we would be making some progress on this one by now.
Let's try another (with a less satanic node number this time): "Lack of Management Commitment seriously affects project delivery in our organization". How do you feel about that statement?