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TypePostAuthorRepliesLast updated
Blog entryITSM is over half a million people skeptic411 years 31 weeks ago
Blog entryClever marketing skeptic711 years 34 weeks ago
Blog entrythe distinction between organisational change and administrative production change skeptic111 years 38 weeks ago
Blog entryThere is more to social collaboration than providing the tools skeptic111 years 40 weeks ago
Blog entryIt is a helpdesk so it must be ITIL skeptic311 years 41 weeks ago
Blog entryThe CMDB as a dead elephant, it cannot be done ... NOT BBRand1511 years 42 weeks ago
Blog entryInternet, I Gave You All The Best Years Of My Life skeptic211 years 45 weeks ago
Blog entryAm I wrong about CMDB? skeptic1611 years 49 weeks ago
Blog entryA better name for IT is "Business Improvement and Information" skeptic311 years 50 weeks ago
Blog entryThe Queen of ITIL skeptic111 years 50 weeks ago
Blog entryEveryone is off in their own little worlds: ITIL isn't the only parochial one skeptic111 years 50 weeks ago
Blog entryThe keys to a strong ITIL business case skeptic411 years 51 weeks ago
Blog entryPerhaps one day Service Management will become a universal discipline: ITIL 4? skeptic511 years 51 weeks ago
Blog entryBusiness case: if you can't find the money skeptic112 years 2 weeks ago
Blog entryITIL business case: find the money skeptic812 years 2 weeks ago
Blog entryISO20000 gives ITIL the balls it needs to be successful donpage1712 years 10 weeks ago
Blog entryDefine ITIL for the IT layman skeptic1212 years 14 weeks ago
Blog entryWhat does it mean to "implement" or "do" ITIL? skeptic2712 years 14 weeks ago
PollGearing up for the new year ahead: what would readers most like to see from the IT Skeptic in 2008? skeptic712 years 16 weeks ago
Blog entryA dozen IT Service Management and ITIL Forums skeptic612 years 23 weeks ago
Blog entryITIL's value statement to the business skeptic1112 years 30 weeks ago
Blog entryitSMF has the mix right (for now): ITSM=ITIL skeptic112 years 31 weeks ago