Somebody spat the dummy at itSMF International |
2012-01-25 |
3 |
Considerations for Multi-Speed IT |
2015-05-11 |
3 |
Why is Project Management almost invisible in ITIL V3? |
2008-09-12 |
3 |
Here are two corrections to diagrams in the ITIL Version 3 core books |
2008-03-12 |
3 |
How business has failed IT like a bad parent |
2011-02-15 |
3 |
ITIL and ASL: divorced bodies of knowledge. How ITIL V3 failed to ask the experts. |
2008-05-26 |
3 |
Which ITIL3 books do you use most? Is there a useful subset? |
2008-05-10 |
3 |
Riddle me this: matching ITIL theory to the real world |
2011-10-21 |
3 |
what makes a successful blog |
2015-02-03 |
3 |
Vendors love to promise to play nicely |
2013-02-05 |
3 |
DevOps messes with your head - reprised |
2017-10-16 |
3 |
COBIT 5 copyright terms confirmed. And the name may be used. |
2012-05-08 |
3 |
How DevOps messes with your head |
2016-03-01 |
3 |
Crazy Stats |
2009-04-29 |
3 |
the end of ITIL V2 annnounced by OGC |
2009-10-29 |
3 |
Defining terms in Root Cause Analysis - let's be clear what we mean |
2008-07-27 |
3 |
Over a million ITILers |
2010-09-08 |
3 |
My changing mind |
2019-01-27 |
3 |
The CMDB is dead |
2010-07-19 |
3 |
Chicken ITle, robots, and a chessboard |
2013-04-08 |
3 |
Coming up for 2008 on the IT Skeptic website |
2008-02-19 |
3 |
More discussion of CMDB: not the best use of funds |
2009-04-27 |
3 |
Dirty Deeds reprise - ITIL is clearly a commercial product not a community work |
2010-09-21 |
3 |
itSMF publish their list of ITIL Version 3 processes |
2007-11-15 |
3 |
TSO announces ITIL V3 Update mentors, and seems to have abandoned Incremental ITIL |
2009-12-08 |
3 |
A new skeptic enters the blogosphere |
2009-05-04 |
3 |
Some cultural change principles I have learned |
2017-03-31 |
3 |
The twittering classes |
2008-11-08 |
3 |
Risk taking |
2012-12-03 |
3 |
ITSM emphasis on aligning underpinning contracts with SLAs |
2015-06-17 |
3 |
Agile and Lean need Renaissance Man |
2011-04-13 |
3 |
The Emperor Still Has No Clothes: no evidence for ITIL |
2007-02-21 |
3 |
A CMDB is like a Swiss bank account |
2010-03-07 |
3 |
IT archaeology |
2012-11-22 |
3 |
the ITIL Squeeze in 2015 |
2015-01-08 |
3 |
A skeptical newcomer to the ITSM blogosphere |
2007-05-22 |
3 |
Official ITIL compliance standard |
2009-04-01 |
3 |
Customer value |
2013-04-15 |
3 |
Which is the best way to buy ITIL version 3: as books, PDFs or online subscription? The IT Skeptic makes a choice. |
2008-02-07 |
3 |
The Exhibit Hall Optimizer |
2010-01-25 |
3 |
The sorry tale of Infra: will VMWare kill it? |
2012-08-26 |
3 |
The OGC ITIL V3 Change Log's greatest hits |
2009-09-25 |
3 |
Two kanban boards |
2017-10-24 |
3 |
The CMDB as a dead elephant, it cannot be done ... NOT |
2008-08-03 |
3 |
Refining the Five Percent Club |
2011-04-07 |
3 |
Chaos drives innovation |
2019-05-25 |
3 |
Five things to remember about social media titles |
2010-07-20 |
3 |
The IT Skeptic Awards for 2008 |
2009-01-01 |
3 |
Book review: Defining IT Success Through The Service Catalog, and some other catalogue books |
2012-12-23 |
4 |
the dropping of ITIL Version 2 certification, training, and publications |
2007-10-07 |
4 |
IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk |
2006-07-17 |
4 |
itSMF communications |
2014-03-04 |
4 |
What is the IT Skeptic for? |
2013-04-20 |
4 |
The latest IT fad: SRE |
2018-05-13 |
4 |
The lizard brain |
2017-02-07 |
4 |
Weaknesses of ITIL business cases |
2008-06-09 |
4 |
What will affect the service desk over the next three years |
2013-02-24 |
4 |
DevOps offers hope for the future of IT |
2017-11-16 |
4 |
Confusion around Best Practice in ITIL - Foundation exams questions unfair |
2009-08-30 |
4 |
OGC rebranding comes apart, so to speak |
2008-05-09 |
4 |
Hear the The IT Skeptic speak about Standard+Case on an exciting new 24 hour world-wide online conference |
2012-09-04 |
4 |
#SMFlashbook My top tip for building a service catalogue |
2013-10-25 |
4 |
The IT Skeptic retires |
2019-12-29 |
4 |
ITIL configuration guinea pig wanted |
2011-02-02 |
4 |
Am I wrong about CMDB? |
2008-06-16 |
4 |
How prescient is Ray Kurzweil and how useful are his predictions? |
2012-12-27 |
4 |
DevOps represents the emergence of systems thinking in IT |
2017-04-28 |
4 |
Here comes China |
2014-08-20 |
4 |
How is ITIL Live doing? |
2009-01-05 |
4 |
The Evolution of Homo Informaticus, or Why VMWare are in the Tin Age |
2012-09-04 |
4 |
Axelos are the Official source of DevOps now? |
2016-12-10 |
4 |
IT: to protect and serve |
2012-06-08 |
4 |
Awful support conversations |
2009-03-30 |
4 |
BMC are at the old bait and switch again over CMDB |
2010-07-30 |
4 |
The guitar; a little parable about IT technology |
2013-05-17 |
4 |
Ten agile principles that screw up conventional project management |
2018-05-28 |
4 |
Why process maturity is a useless metric for ITSM improvement |
2012-09-30 |
4 |
Gullibility |
2009-04-25 |
4 |
No such thing as Root Cause |
2015-07-09 |
4 |
Cloud Common Sense |
2009-05-03 |
4 |
how much nice is too much? |
2019-07-14 |
4 |
The itSMF does not exists to represent the interests of its members - they say so themselves |
2007-06-01 |
4 |
Two Hills' cloud-based IT strategy for 2011 |
2011-01-31 |
4 |
Keep the vendors and tech geeks away from business automation |
2010-07-30 |
4 |
DevOps Balanced Scorecard Dashboard |
2018-06-05 |
4 |
Merry Christmas from the IT Skeptic |
2016-12-24 |
4 |
Microsoft ups the ante on ITIL by releasing MOF into the public domain |
2008-09-16 |
4 |
More Future of IT Management |
2012-06-15 |
4 |
Visions of the Future of ITIL: First Vision |
2007-08-01 |
4 |
Software is free like a puppy is free |
2014-10-29 |
4 |
ITIL's CMDB can't be done, no-how |
2006-08-06 |
4 |
A little Christmas gift for readers |
2011-12-23 |
4 |
The services CATALOGUED (not just mentioned) in ITIL Tech Service Catalogue are the same as those in the Business SC |
2010-05-03 |
4 |
A layman's definition of Devops |
2018-06-06 |
4 |
The Pillars of ITIL |
2009-01-09 |
4 |
Tracking citizens |
2014-10-23 |
4 |
IT in 2011 |
2009-06-23 |
4 |
APMG got its accreditation back |
2008-05-12 |
4 |
DevOps and ITIL |
2011-09-07 |
4 |
revisiting agile CSI |
2014-07-30 |
4 |
Apostrophe Protection Society |
2009-12-06 |
4 |
Let's not underestimate the resilience of people and societies |
2013-05-29 |
4 |
Change goes away |
2017-05-28 |
4 |
Change the People |
2009-05-23 |
4 |
Choose your Major Incident Manager for who they are not what they are |
2010-06-13 |
4 |
Don't reorg for DevOps |
2016-07-02 |
4 |
Crap Factoid Alert: Implementing an IT Service Management Solution Can Save a Business More than $500,000 |
2009-08-05 |
4 |
Who owns the risk of an IT change? |
2014-04-06 |
4 |
ITIL is on the wane - Bruton |
2007-01-22 |
4 |
Why Theory of Constraints seems a poor model for IT |
2018-09-14 |
4 |
Talk of IT innovation is the last gasp of the IT cowboys |
2009-08-25 |
4 |
Cloud is a distraction to IT's day job |
2010-12-13 |
4 |
Axelos and itSMF sign an ITIL agreement to nothing much |
2013-11-29 |
4 |
Confused change management in ITIL V3 |
2009-08-16 |
4 |
OGC revising ITIL again |
2009-09-11 |
4 |
Organisations have failed their IT like bad parents |
2012-03-18 |
4 |
Why chase Best Practice? |
2006-06-01 |
4 |
Real ITIL training |
2011-04-30 |
4 |
ITIL 2011 persists with the dangerous concept of supporting services |
2011-09-15 |
4 |
Green IT: dolphin-free computing |
2008-09-18 |
4 |
Who does the service desk serve? |
2010-10-04 |
4 |
Go tell it at the conference |
2017-10-29 |
4 |
IT has no respect for or understanding of customers and users |
2008-07-02 |
4 |
A review of Governance of IT |
2013-12-21 |
4 |
I'm going to call root cause primary cause from now on |
2010-01-16 |
4 |
How embarrassing for CSC |
2013-01-24 |
4 |
The IT Skeptic looks at the COBIT Body of Knowledge - a layman's view |
2009-08-10 |
4 |
Real IT: the RealIT of information technology |
2013-08-07 |
4 |
itSMF global members/sponsors: dropping your pants is not a good business model |
2007-06-12 |
4 |
Don't do it here |
2011-03-17 |
4 |
There is only one service catalogue |
2010-08-15 |
4 |
Axelos legal bullies on the rampage |
2017-02-22 |
4 |
APMG look set for some spectacular acrobatics over ITIL accreditation |
2007-10-29 |
4 |
Microsoft screws me, Google seduces me |
2009-11-26 |
4 |
ITSM's fixation with capability maturity |
2011-04-23 |
4 |
The Two Fingers protocol |
2018-04-23 |
4 |
Reflections on the DevOps Enterprise Summit UK 2016 |
2016-07-12 |
4 |
Forget the Fullstack |
2019-09-15 |
4 |
Who owns DevOps? |
2016-07-07 |
4 |
Axelos Consulting Partner (ACP) Programme |
2015-03-30 |
4 |
The CMDB boundary problem: stop chasing this technological rainbow of a unified CMDB repository |
2007-02-12 |
4 |
An ITIL process is not a unit of work |
2014-01-06 |
4 |
Describe DevOps with CALMS, or I prefer CAFFS |
2016-08-17 |
4 |
They can't be freekin' serious: twenty kilo-bucks for a set of ITIL process maps |
2008-04-14 |
4 |
The ITIL world descends into farce |
2007-11-08 |
4 |
Create a variance register for ITIL and other frameworks |
2009-11-25 |
4 |
CMM is back to front |
2010-11-23 |
4 |
Are Incident and Complaint different things? |
2009-06-08 |
4 |
Song for Stevie |
2010-08-31 |
4 |
It's official - ITIL is a commercial product |
2010-07-08 |
4 |